RFS IT — Request For Solution — delivers proactive managed IT support and enterprise-grade security to businesses of every size. 25+ years of combined experience. No jargon. Real results.
From day-to-day helpdesk support to full infrastructure builds — we cover your entire technology stack.
Your entire IT environment, monitored and maintained 24/7. We handle the infrastructure so you can focus on your business.
Microsoft 365 deployments, identity management, and email security — baseline hardening for the modern workforce.
Reliable, segmented, and fast networks — wired and wireless — designed with security and performance in mind.
New office builds, migrations, server upgrades, and structured cabling — executed cleanly with full documentation.
Security audits, technology roadmaps, and policy guidance to help you meet compliance goals and plan ahead.
Rapid response for incidents, outages, and time-sensitive fixes — when you need someone right now.
Every engagement starts with a security-first mindset. We build defenses that stop threats before they become incidents.
AI-driven endpoint detection and response (EDR) on every device. Threats are caught and contained automatically, even before a human reviews the alert.
Phishing, BEC, and malware are stopped at the gateway. We layer advanced filtering, DMARC enforcement, and user-awareness training.
Zero-trust principles — least privilege, MFA, conditional access, and SSO. Your accounts are your perimeter; we protect them rigorously.
Firewalls, DNS filtering, IDS/IPS, and network segmentation. Lateral movement is contained so a single breach doesn't become a catastrophe.
We assess your current posture, identify gaps, and provide a prioritized remediation roadmap. Know your risks before attackers do.
Immutable, offsite backups with tested restore procedures. Ransomware can't reach what it can't touch. RTO and RPO defined upfront.
We monitor and patch before problems occur. Our clients don't call us because something broke — they work with us to make sure it never does.
No bloated enterprise packages forced on small teams. We scope every engagement to your actual needs and budget, not our margins.
Every change, every system, every credential — fully documented and handed to you. You own your environment, we just run it better.
When you call, a real person answers. We know your name, your setup, and your history. No tier-1 script readers, just experienced engineers.
No surprises. No scope creep. You'll always know exactly where things stand.
A focused conversation to understand your environment, goals, pain points, and constraints. No sales pressure — just listening.
We design a right-sized scope with a clear timeline and fixed cost. You approve everything before we touch anything.
Every change is documented with rollback plans. We work around your schedule and keep disruption to an absolute minimum.
Continuous monitoring, quarterly reviews, and proactive improvements. We stay ahead so you never fall behind.
"RFS IT transformed how we handle technology. What used to be constant firefighting is now just... smooth. They know our setup better than we do."
"We had a ransomware scare at a previous firm. With RFS, we have layered security and tested backups. I sleep easier knowing they're watching."
"Our office buildout was seamless — cabling, Wi-Fi, servers, Microsoft 365 — all done on time and on budget. Couldn't ask for a better partner."
Tell us what you're dealing with. We'll reply with a clear plan and a quote — no commitment required.
We respond to every inquiry within one business day with a clear plan and next steps. No spam. Ever.